Bulldog Protects

Top-tier, on-call professional support to troubleshoot and service your systems

Keep your systems running in optimal shape. Bulldog Protects offers three tiers of membership. Choose what’s right for you, then sit back and contact us when troubles arise.

WHY CUSTOMERS LOVE BULLDOG PROTECTS

On-demand professional support
Remote service solutions for many items
Faster response times/priority
Complete system management: reboot, control and/ or maintenance
Earlier in-person appointments
Minimum/no on-site presence, with the same strong results
Discounted hourly rates

GET BULLDOG PROTECTS

The Ultimate Protection for Your Home Or Business Systems

Bulldog Protects Plans

FAQs

How can I find out if I have remote support hardware?

We would be happy to help you determine if your hardware can be serviced remotely. Please contact Bulldog to enroll in Bulldog Protects and we will first confirm that your system qualifies for the remote support option before starting your participation. Email us at support@bulldog-av.com or call (760)613-7506 now to find out more!

Do I have to have a Bulldog-installed system to participate?

Ideally, yes. Here’s why: if Bulldog AV installed your system, then we know that we can provide you with our expected level of service. If you added components without us, no problem, just let us know and we will be happy to assess on a case-by-case basis.

What if I have multiple styles of remote support-capable devices?

Anything you have that we offer remote support on is included in Bulldog Protects. Often, remote support resolutions involve using multiple remote resources to solve the problem anyhow!

If you’re remotely managing my systems, should I be concerned about privacy?

No! Your privacy is always a top priority with all Bulldog systems. Your privacy exposure and our level of access to your systems does not change. What Bulldog Protects does is leverage your system’s existing remote capabilities when you need them most.

During COVID or other periods where you desire privacy or coordinating an in-person appointment is not convenient, this option helps reduce traffic in and out of your home or business.

What is Bulldog AV’s official COVID response? How are you protecting my safety as a customer?

Bulldog puts community health above all. We have immediately addressed COVID-19 for our customers and team in a number of ways:

We have launched our new maintenance services offerings – featuring numerous remote services – TODAY!
In the short term, we only enter properties when absolutely unavoidable. When we do, we are taking a number of precautionary measures, including:
- Sending technicians out individually
- Taking technician temperatures 2x
- Requesting any employees who do not feel 100% to stay home 2+ weeks
- Our technicians wear face masks and gloves
- Our technicians practice social distancing
- Technicians disinfect surfaces (where possible) before and after work is done.
Ongoing projects are being managed on a case-by-case basis based on project needs, time frames, and safety in order to prioritize customer and technician health. Where most of these projects are new construction and can be accomplished effectively within our guidelines, we are doing so. If you have questions about your project specifically, please don’t hesitate to contact us.

I bought a Bulldog system already/my system is fully installed - do I still qualify for this free maintenance membership?

Yes (if your system is remote-capable, that is!) Bulldog Protects is a support service offered to help you enjoy your technology system and keep it running in optimal condition at all times.

Can I add new services during COVID?

Any Bulldog AV technology package can be upgraded and on site service will be provided within the scope of your current wiring plan. During COVID, we are not offering new mounting or wiring, but if you are equipped for expansion, we’re ready to do it for you, and can accomplish this remotely!

Reach out to us any time to discuss your best options!

Being around so much has made me realize I want a bigger/different system after this is all done. What do I do?

Contact us today and we’ll discuss what you need, help you select the best options, and get you on the schedule for a system upgrade as soon as appropriate. Call us at (760) 613-7506 or email us any time.

Ready for the peace of mind of a professional system management plan?

Call us now at 760.613.7506 or

What Clients Are Saying

“[Bulldog] helped me trouble shoot my wireless connectivity issue over the phone….customer service and dedication to helping clients is a top priority! ”

– Sarah S